Terms of Service

1.1. The parties to this Agreement are the User — any natural person who obtains access to the Service — and the Rightholder represented by English Club TV Ltd (United Kingdom, registration number 07771326), which is the owner, operator, and sole rightholder of the Onmind.coach Service.

1.2. The subject matter of the Agreement is the provision to the User of access to the educational materials and functionality of the Onmind.coach Service, the composition of which is determined by the Rightholder at its own discretion and may, in particular, include:

• audio exercises for everyday life, in a background-listening format;
• structured levels, themes, tasks, and vocabulary material — in the scope indicated on the Service’s website at the moment of use (any factual quantitative figures are indicative in nature and are not guaranteed);
• e-books with translations, built-in audio, and adjustable difficulty;
• a personal vocabulary, progress-tracking and repetition tools;
• a web version of the Service; mobile applications (in particular for the Android and iOS platforms) — to the extent currently available or in the scope under development and planned for release;
• other materials, formats, and tools that the Rightholder may add, change, or remove over time.

1.3. The Service is in a state of continuous development. The composition, scope, design, functionality, list of platforms, and any other characteristics of the Service may change — by adding new elements, as well as by removing or reworking existing ones. The Rightholder is not obliged to obtain the User’s prior approval for such changes and does not guarantee that any particular part of the Service will be preserved unchanged.

1.4. The Agreement enters into force from the moment of the User’s first interaction with the Service and remains in force indefinitely until one of the parties decides to terminate its participation.

2.1. Using the Service constitutes an act of conscious consent. No additional signatures, seals, or ceremonies are required — the very fact of use is sufficient.

2.2. We reserve the right to amend this Agreement at any time. Amendments take effect from the moment of their publication on the website. The User is encouraged to revisit this page periodically in order to stay informed.

2.3. If, after amendments have been introduced, You continue to use the Service, this means that You have accepted the new edition in full and without reservations.

3.1. Onmind.coach offers two subscription plans granting access to the full functionality of the Service:

• Monthly subscription — EUR 5 per month (or the equivalent in the User’s currency at the exchange rate effective at the moment of the charge as determined by the payment system). Activated immediately upon plan selection and payment confirmation. Renews automatically every month on the day corresponding to the date of its initial activation, until You cancel it via the personal account.
• Annual subscription — EUR 30 per year (or the equivalent in the User’s currency at the exchange rate effective at the moment of the charge). Includes a 7-day free trial period, which becomes available only after a payment card has been linked to Your account. During these seven days You enjoy full access to the Service with no charges. Seven calendar days after the trial begins, the full annual amount of EUR 30 (or its equivalent in Your currency) is automatically charged to the linked card, after which the subscription renews every year on the same date until You cancel it via the personal account.

3.2. All base prices are stated in Euros (EUR). If Your bank, payment system, or card uses another currency, the amount actually charged will be the equivalent at the conversion rate effective at the moment of the operation in Stripe and/or Your bank.

3.3. The Service may also contain individual features and materials available in free mode, the composition and scope of which are determined by the Rightholder at its sole discretion and may change.

4.1. All additional payments — separate from the base subscription price and at the User’s expense. Onmind.coach receives only the base cost of the selected plan (EUR 5 or EUR 30).

4.2. Additional payments that the User bears independently and beyond the base cost may include:

• currency conversion fees;
• fees and interest charged by the issuing bank of the card;
• fees of the payment systems (Visa, Mastercard, etc.);
• fees of intermediary and payment agents;
• duties, customs charges, and taxes that may be levied in accordance with the legislation of Your country of residence or citizenship;
• any other fees withheld by third parties in the payment chain.

4.3. The exact amount of such additional payments is determined exclusively by the rules and tariffs of the relevant banks, payment systems, and other organizations. Onmind.coach does not control and cannot influence these tariffs and bears no responsibility for their amount, timeliness of notice, or changes thereto.

4.4. By subscribing, You confirm that You have familiarized Yourself with the tariffs of Your banks and payment systems and consciously assume the obligation to pay all such additional amounts.

5.1. All payments are processed by our trusted partner — Stripe, a leading international payment-service provider. Onmind.coach has no access to the full details of Your bank card and does not store them on its servers.

5.2. Linking a payment card in order to activate the trial of the annual subscription constitutes Your unconditional consent to the automatic charge of the full annual amount (EUR 30 or its equivalent in Your currency) upon the expiration of the 7-day trial period — without any additional request on our part.

5.3. Automatic renewal of both the monthly and the annual subscription takes place on the day corresponding to the date of the previous billing cycle. The amount is charged automatically unless You cancel the subscription in advance (see the separate Refund and Cancellation Policy).

5.4. By subscribing, You also agree to the terms and policies of Stripe, available on that provider’s official website.

6.1. We reserve the right to review prices, the composition of plans, and the terms of subscription. For existing subscribers, a new price applies starting from the next billing period following an appropriate notice.

6.2. If the new price does not suit You, You have the right to cancel the subscription before the next charge.

7.1. We open to You access to what we have built and continue to build: audio exercises, books with translations and audio, interactive levels and themes, progress-tracking tools — in the composition and scope that are in effect at the moment of use. The Service evolves, and its composition may change from time to time; everything listed is created with love for the craft and respect for the User, but should not be regarded as a guaranteed and immutable list.

7.2. We strive to ensure the stable operation of the Service, yet we do not guarantee uninterrupted availability, the absence of technical failures, the flawless functioning of every feature under all circumstances, or the availability of the Service on any particular platform or in any particular region. For the best experience, use of the Service with a quality internet connection is recommended; in the absence of stable network access, part of the functionality may be available in a limited form or may be unavailable at all.

7.3. The Service evolves. We reserve the right, at any time and without the User’s prior approval, to modify, supplement, remove, rework, merge, or suspend any content, tool, feature, level, theme, format, subscription plan, or individual element of the Service — at our own discretion and with regard to the wishes of the community. Any mention of specific materials, quantitative characteristics, or future features that appears on the website, in applications, in promotional materials, or in service communications is not a guarantee of their availability, preservation, or release within any particular time frame.

8.1. The Service is provided on an “as is” and “as available” basis. This means that we do not guarantee:

• the achievement by You of any particular level of language proficiency, of any specific number of words learned, or of any other educational results within a defined period of time;
• the Service’s correspondence to Your individual expectations, learning style, or level of preparation;
• uninterrupted, error-free, and fully secure operation;
• the preservation of any particular composition of content, levels, themes, books, features, or specific capabilities throughout the entire term of Your subscription;
• the availability of the Service on any particular platforms, operating systems, types of devices, or in any particular applications; any references to platform support (in particular Android, iOS, web) are informational in nature and reflect the current or planned state, which may change;
• the launch, preservation, or continued operation of any features mentioned as “under development”, “planned”, “expected”, “coming soon”, or in similar formulations — such formulations reflect intentions rather than commitments.

8.2. No material of the Service is a substitute for professional consultation with a physician, psychologist, lawyer, financial advisor, private tutor, or any other specialist. If You require specialized assistance, please consult the corresponding professional.

8.3. We bear no responsibility for the decisions You make on the basis of the Service’s materials, nor for their consequences. Everything You do with the knowledge You acquire lies within the domain of Your own wisdom and freedom.

9.1. You undertake to use the Service in good faith, with goodwill, strictly for its intended purpose (background learning of the English language and related educational objectives), and within the framework of applicable law.

9.2. You undertake NOT to:

• hack, circumvent, disable, or in any other manner breach the technical protection measures of the Service, its source code, databases, or server infrastructure;
• take any action aimed at obtaining unauthorized access to other Users’ accounts, administrative panels, internal data, or hidden parts of the Service;
• employ any automated means (bots, scripts, scrapers, parsers) for the mass downloading, copying, or monitoring of content, except where expressly permitted by us in writing;
• apply any non-standard methods of interacting with the Service — workarounds, exploits, reverse engineering, modified clients, proxy schemes — aimed at obtaining functionality or content in circumvention of the prescribed procedure;
• copy, transmit, resell, distribute, publish, or create derivative works based on the Service’s materials without the written permission of the Rightholder;
• impersonate another person, transfer Your account to third parties, or mislead the Service as to Your identity or intentions;
• use the Service or its content to carry out unlawful, harmful, offensive, discriminatory, fraudulent, or terrorist activity — whether directly or indirectly;
• use the Service as a tool or platform for the violation of third-party rights, the distribution of malicious software, phishing, spam, or any other actions prohibited by law;
• use the Service for any purpose other than that determined by its educational nature and the functionality described on the website.

9.3. The “whatever is not permitted is prohibited” principle. You acknowledge and agree that any action with regard to the Service, its content, or its infrastructure that is not expressly and obviously permitted by this Agreement is by default not approved and is deemed prohibited. In case of doubt as to the admissibility of any action, You are obliged to obtain in advance the written consent of the Rightholder through the support service.

9.4. You bear full responsibility for maintaining the confidentiality of Your account credentials. If You have reason to suspect that third parties have gained access to Your account, notify us immediately.

9.5. You undertake to observe generally accepted rules of digital hygiene on Your own: use strong passwords, keep software up to date, and exercise caution with public networks. The protection we provide works best when You also take care of Your own safety.

10.1. All rights reserved.

© Copyright English Club TV, 2025-2026. All Rights Reserved.

10.2. All texts, images, photographs, illustrations, video materials, audio recordings, musical works, designs, interfaces, mobile applications, trademarks, logos (in particular the Onmind logo and the English Club TV logo), trade names, domain names (including onmind.coach and english-club.tv), background-learning methodologies, training programs, levels, themes, scripts, source code, databases, the structure of the website and applications, and any other elements of the Onmind.coach Service are objects of exclusive intellectual property rights belonging to English Club TV Ltd or lawfully used by us under appropriate licensing agreements.

10.3. The said objects are protected by the current legislation of Ukraine on copyright and related rights, the legislation of the United Kingdom of Great Britain and Northern Ireland (as the place of registration of the Rightholder), the legislation on trademarks, and the relevant international treaties, including the Berne Convention for the Protection of Literary and Artistic Works, the TRIPS Agreement, and other applicable acts of international law.

11.1. Activation of a subscription grants the User a limited, personal, non-exclusive, non-transferable, revocable right to use the materials of the Service solely for the User’s own educational needs for non-commercial purposes. All other rights are reserved to the Rightholder.

11.2. Without the written permission of the Rightholder, the User is categorically prohibited from:

• reproducing, copying, fixating, recording, or storing the materials of the Service on any medium, save for cases of technically unavoidable temporary caching by the browser or application for normal use;
• publicly displaying, broadcasting, retransmitting, communicating by cable, communicating to the public, or making available the materials of the Service;
• translating, reworking, adapting, arranging, or creating derivative works based on the materials of the Service;
• distributing, selling, renting, or transferring in any form the materials of the Service to third parties;
• using the materials of the Service for the training of machine-learning models, artificial intelligence, or the creation of datasets;
• removing, concealing, or altering authorship marks, watermarks, copyright notices, or other indicia of legal protection.

11.3. Any use of the materials of the Service beyond the limits expressly permitted by this Agreement constitutes a violation of the Rightholder’s exclusive intellectual property rights and entails liability in accordance with applicable law.

12.1. We will be sincerely grateful for Your feedback, suggestions, wishes, and constructive criticism. You may send all of this through the feedback form, the Help Center, or by email to our support service (see § 18).

12.2. By sending us feedback, You grant English Club TV Ltd a royalty-free, perpetual, worldwide, irrevocable right to use, quote, implement, and develop the ideas contained in that feedback without the need for any additional approval or compensation.

13.1. In the event of the User’s breach of the provisions of this Agreement — in particular, but not limited to, the provisions of Section III (§ 9) on prohibited conduct and Section IV (§§ 10–11) on intellectual property — the Rightholder reserves the right to:

• immediately restrict, suspend, or fully terminate the User’s access to the Service without any obligation to refund amounts paid for the current billing period;
• delete the User’s account and any data associated with it (subject to data-retention obligations established by law);
• preserve evidence of the breach, including technical logs and other service data, for the periods provided for by law;
• submit a written claim to the User demanding the cessation of the breach and the elimination of its consequences;
• demand compensation for damages caused — both direct and indirect, including lost profits, costs of legal defence, technical restoration of the Service, and other documented expenses;
• apply to law-enforcement authorities, regulators, and/or competent courts for the protection of the violated rights;
• apply any other remedies provided for by the current legislation of Ukraine, the United Kingdom, and applicable international law.

13.2. A User whose actions have caused harm to the Rightholder, other Users, or third parties shall bear full responsibility for the consequences of such actions. The fact of accepting this Agreement is regarded as the User’s awareness of the possible consequences of breach.

13.3. The Rightholder retains the right to apply remedies for the protection of its rights selectively and non-simultaneously — including by returning to specific breaches at a later time. The Rightholder’s non-exercise of any right in a particular case does not constitute a waiver of that right for the future.

14.1. If You have questions, difficulties, or wishes, please contact our support service. We respond within reasonable time frames and treat every inquiry with attention and respect.

14.2. The contact details of the support service are listed in § 18 of this Agreement. In addition, You may consult the Onmind.coach Help Center on the website, where answers to the most frequently asked questions are collected.

15.1. You have the right to discontinue use of the Service at any time by cancelling the subscription via Your personal account (detailed conditions are set out in the Refund and Cancellation Policy).

16.1. This Agreement is interpreted and enforced in accordance with the current legislation of Ukraine (as the place of use of the Service by a significant part of the audience and the place of provision of services to consumers) and the legislation of the United Kingdom of Great Britain and Northern Ireland (as the place of registration of the Rightholder), taking into account the norms of international law applicable to online services, digital content, and the protection of intellectual property.

16.2. The parties shall endeavour to resolve any disputes through negotiation and goodwill dialogue. If agreement cannot be reached, the dispute shall be referred to the competent courts in accordance with the current legislation, in line with the User’s place of residence or the Rightholder’s place of registration, as provided for by applicable law.

17.1. If any individual provision of this Agreement is found to be invalid, this does not affect the validity of the other provisions.

17.2. The User confirms that they have read this Agreement, fully understand its content, and consciously accept its terms.

17.3. Everything not regulated by this Agreement is governed by the general norms of legislation, common sense, and mutual respect.

English Club TV Ltd

6, St David’s Square, Westferry Road, London, E14 3WA, United Kingdom

Registration number: 07771326

VAT: GB 129 3366 06

DUNS: 217450301

Partner website of the Rightholder: https://english-club.tv

Service: https://onmind.coach

Contacts page: https://english-club.tv/contacts/

Customer Support:

Email: customer.support@english-club.tv

Tel: +44 (208) 133 66 77

General and marketing inquiries:

Email: marketing@english-club.tv

Tel: +44 (208) 133 30 67

Distribution and partner inquiries:

Email: distribution@english-club.tv

Tel: +44 (0) 20 8133 3019